Please pay attention to the following business conditions of Valens Residence
- When making a reservation, it is necessary to pay an advance of 30% of the total price of the stay.
- Payment can be made by bank transfer to the giro account of the accommodation service provider no later than 24 hours after the delivery of the offer to your email address.
- The rest of the stay price of 70% is paid no later than 30 days before arrival.
- If the reservation is made within less than 30 days from the date of arrival, the entire amount of the stay is paid at the time of reservation.
- The price includes residence tax and all other taxes, as well as all the contents of the villa that are mentioned in its description, except for the cost of the wine displayed in the wine shop, which is charged according to the price list found in the building.
- Damage insurance: a refundable deposit in the amount of €500 is required upon arrival, or an insurance policy for the amount of damage of €1,000.
- Well-behaved pets are welcome with prior notice.
- Check-in to the facility is possible after 4:00 p.m., on the day of arrival.
- Check-out from the facility must be done by 10:00 a.m. on the day of departure.
- The facility reserves the right to charge additional costs for late check-outs.
- For any additional information, please contact our reservation service by e-mail: email@example.com
- The price of accommodation does not include the cost of additional cleaning of the facility, which can be organized at the guest’s request, as well as the cost of heating the swimming pool in the period from October 1 to November 15, as well as in the period from April 1 to June 30, in which period swimming pool heating is charged in the amount of 30 € per day.
- From November 16, 2022 to March 31, 2023 the swimming pool is not in operation.
- Valens Residence reserves the right to refuse, cancel or change the reservation if the reservation system has been misused or if it was made by an obvious mistake of the user.
Reservation cancellation conditions
- In case of cancellation 31 days or more from the day of arrival, 30% of the total price of the stay is charged.
- In case of cancellation 30 days or less from arrival, 100% of the total price of the stay will be charged.
- For a pleasant stay at Valens Residence, please read the Valens Residence House Rules.